It starts with HR ProFile's Vision Statement:
"Be Recognized As The Nation's Pre-eminent Employment Screening Firm."
What sets us apart is HR ProFile's long-standing work ethic, commitment to customer success, and consideration toward our products and clients. We conduct our business based on the following beliefs:
- Good quality, value, and turnaround time should be expectations, not value-added services.
- Employment Screening services should be appropriate and cost-effective. One size does not fit all.
- Every step of the difficult process of employment screening should be made simple for our clients.
- The truth should be revealed by the background check process and not dependent on the information provided by the applicant.
- Through communication and sensitivity, our screening and drug testing efforts should enhance the success of our clients and clients' contacts.
- Dedication and adherance to great customer service practices does not happen by accident.
- The ordering of requests and delivery of results should be simple and conform to the needs of the clients, be it new or old technologies, or no technologies at all.
HR ProFile is a full-service employment screening and drug testing firm, and provides these additional services:
- We offer, free of charge, as an extension to your FCRA compliance program, the handling of disputed information on consumer reports. It is our practice to treat the applicant/employee as we would treat our clients. Instead of our clients having to deal with potentially irate applicants, the client can have the applicant call our 800 number, and we will walk them through the necessary steps to resolve any disputes.
- We offer, free of charge, the use of our in-house programming staff to customize our process to your specifications. Our staff is at the clients' disposal to consult and develop integration tools and other automated efficiences appropriate to our business partnership. HR ProFile clients enjoy the benefits of downloading search results directly into their applicant tracking or HRIS systems. Additionally, there is no charge for the installation, training, use, and maintenance of our software solutions.
- We offer, free of charge, the benefit of our legal research network to provide information as relates to legal issues in our industry, as well as offering potential solutions for a vast array of legal situations.
- Our network monitors activity in state and federal employment laws and regulations, helping our clients stay up to date on FCRA, EEOC, and ADA changes.
Our confidence that our products and services are superior is manifested in our offer of a free trial search. If you care about your success, contact us.
